Privacy Policy

Introduction

ravine-cipher is committed to protecting your privacy. This policy explains how we handle personal information collected through our website and services. We process data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following types of information:

• Name and contact details when you submit enquiry forms
• Email address for communication purposes
• Information about your organisation and project requirements
• Technical data including IP address, browser type, and device information
• Usage data about how you interact with our website

How We Use Your Information

We use collected information for the following purposes:

• To respond to your enquiries and provide requested services
• To communicate about projects and deliverables
• To improve our website and service offerings
• To comply with legal obligations
• To protect our legitimate business interests

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: Where you have given clear consent for specific purposes
• Contract: Where processing is necessary to fulfil a contract with you
• Legitimate interests: Where processing serves our business interests without overriding your rights
• Legal obligation: Where we must comply with legal requirements

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Project-related information is typically retained for seven years following project completion for contractual and legal purposes. Enquiry data is retained for two years unless a project commences.

Data Sharing

We do not sell your personal information to third parties. We may share data with:

• Service providers who assist our operations (hosting, email services)
• Professional advisers (accountants, lawyers) where necessary
• Regulatory authorities where legally required

All third parties are required to maintain appropriate security measures and process data only as instructed.

Your Rights

Under data protection law, you have rights including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, contact us using the details provided on our contact page.

Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated through our website. Continued use of our services following changes constitutes acceptance of the updated policy.

Contact

For questions about this privacy policy or our data practices, please contact us at [email protected] or write to our office address listed on the contact page.

Last updated: June 2026